Superior Air Freight is a domestic and international air freight forwarder based in Norfolk, Virginia. We have the following position open:

Position: Operations Agent

Pay: Commensurate with experience

Training: Applicant will be trained in all aspects of the job description to ensure their success as well as to provide consistent service to our customers.

Job Description and Duties:

• Handling customer inquires by telephone, fax, or email and arranging for movement of shipments.
• Routing of cargo by air or ground to meet customer requirements.
• Preparation of shipping documents such as bills of lading, export declarations, & Commercial Invoices.
• Tracking and tracing with airlines and truckers and communicating shipment status with customers as appropriate.
• Determining shipping costs and quoting rates to customers.
• Maintaining current information in our computer system and on documents.
• Maintaining a professional attitude with customers, vendors & co-workers.
• Operating within our ISO 9001:2000 quality system to ensure consistency and continued improvement.
• On-Call duties are shared within the department on a weekly schedule. Each person is on-call approximately 1 week per month. While on-call you will handle any customer or vendor inquiries during non-business hours.
• Complying with all DOT & TSA regulations and training.
  

All employees are subject to background check and random drug screen. 
Please send resumes to jobs@superiorair.com or to Superior Air Freight, PO Box 1406, Chesapeake, VA  23327

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Posted 12/6/07